Privacy Policy

1. Information We Collect

We collect information that you provide directly to us, including:

• Personal Information: Name, email address, phone number, physical address
• Financial Information: Bank account details, investment amounts, transaction history
• Identity Verification: Government-issued ID, proof of address, KYC documentation
• Next of Kin Information: Emergency contact details as required by investment agreement
• Account Information: Username, password (encrypted), security preferences

2. How We Use Your Information

We use the information we collect to:

• Process and manage your investments
• Verify your identity and comply with KYC/AML regulations
• Calculate and distribute profits according to your tier
• Send you important notifications about your account and investments
• Provide customer support and respond to your inquiries
• Improve our platform and services
• Comply with legal and regulatory requirements

3. Information Sharing

We do not sell your personal information. We may share your information with:

• Service Providers: Third-party vendors who assist in platform operations
• Financial Institutions: Banks and payment processors for transaction processing
• Legal Authorities: When required by law or to protect our rights
• Business Transfers: In connection with any merger, sale, or acquisition

4. Data Security

We implement industry-standard security measures to protect your information:

• SSL/TLS encryption for all data transmission
• Encrypted storage of sensitive information
• Regular security audits and penetration testing
• Multi-factor authentication options
• Access controls and monitoring
• Regular backups and disaster recovery procedures

5. Data Retention

We retain your information for as long as necessary to:

• Maintain your active investment account
• Comply with legal and regulatory requirements (minimum 7 years for financial records)
• Resolve disputes and enforce our agreements
• Provide historical performance data

6. Your Rights

You have the right to:

• Access: Request a copy of your personal information
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your information (subject to legal requirements)
• Portability: Receive your data in a structured, machine-readable format
• Objection: Object to certain processing of your information
• Withdrawal: Withdraw consent for optional data processing

7. Cookies and Tracking

We use cookies and similar technologies to:

• Maintain your login session
• Remember your preferences
• Analyze platform usage and performance
• Improve user experience

You can control cookies through your browser settings, but some features may not function properly if cookies are disabled.

8. Next of Kin Information

Next of kin information is collected as part of our investor protection measures. This information:

• Is stored securely and separately from other data
• Is only accessed in emergency situations or as legally required
• Is not used for marketing or other purposes
• Can be updated at any time through your account settings

9. International Data Transfers

Your information may be transferred to and processed in countries other than the Democratic Republic of Congo. We ensure appropriate safeguards are in place to protect your information in accordance with this privacy policy.

10. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect information from children. If you believe we have collected information from a child, please contact us immediately.

11. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes via email and platform notifications. The "Last Updated" date at the top of this policy indicates when it was last revised.

12. Contact Us

For questions about this privacy policy or to exercise your rights, please contact us at:

• Email: vidardc@sahan.co.ke
• Phone: +243 XXX XXX XXX
• Address: Kinshasa, Democratic Republic of Congo